The Medical Social Service Unit started in NEIGRIHMS in 2006. During the last 9 years, this Unit has endeavored to help the ill, bewildered, worried, frightened patient who comes to NEIGRIHMS. The Medical social worker (MSW) was, and is, the link between the patient, hospital’s medical team, its administration and the community at large.
The hospital provides free service to the BPL patients through the Medical Social Work Unit under supervision of the Medical Superintendent, NEIGRIHMS.
In-charge Medical Social Work Unit : Ms. B Deingdoh
It is located near the Red zone in the Emergency area of the hospital.
Office hours :
- 9 am to 4 pm (Monday to Friday)
- 9 am to 1 pm (Saturday)
Services provided :
- The Social Work Unit offers service to all patients and family members within the hospital .
The key services are as follows:
- Comprehensive psycho socio and economic
- Group therapy
- Crisis intervention
- Counseling & Psychotherapy
- Emergency Services
- Psycho –social rehabilitation
- Legal Guidance on adoption
- Assessment of BPL and other poor category patients for Financial assistance
- Resource Mobilization
- Networking and Referral services
- Assistance regarding legal issues
- Family and marital counseling
- Training of graduate and post graduate social work students.
- Employee welfare.
- Availing aids and appliances.
- Motivational counselling for blood replacement.
- Advocate for clients or patients to resolve crises.
- Supervising and coordinating the work of hospital guides – Enquiry Counter.
- Meeting the complaints, problems, suggestions of patients/visitors.
- Creating awareness and facilitating beneficiaries to government related schemes.
- Creating awareness for Family Planning, HIV/AIDS and others
- Networking- liaising with statutory and voluntary services and agencies.
- To liaise with NGO’s, or liaison between patients and doctor.
- Conduct / Participate training / teaching program pertaining to field of work.
- Mobilize logistic support in case of any disaster.
List of patients who benefitted through RANS and HMDGS in 2014